Family full membership:
The 1 month basic membership as above and a full agency service, you have our full support and assistance during your search with free replacements.

Registration fee: £49 or the equivalent in your local currency (Approx $99, €69, 113 Australian Dollars, 133 New Zealand Dollars, 98 Canadian Dollars ...). The registration is for valid 1 year.

1. Applicant INTRODUCTION FEES:
( Note: All references to female Applicants also apply to male Applicants).

Applicants staying up to:
• One month £85.00 (Approx $170, €120, 196 Australian Dollars, 230 New Zealand Dollars, 170 Canadian Dollars ...).
• Two to three months £125.00 (Approx $250, €177, 289 Australian Dollars, 341 New Zealand Dollars, 250 Canadian Dollars ...).
• Up to one year £230.00 (Approx $460, €326 , 532 Australian Dollars, 625 New Zealand Dollars, 461 Canadian Dollars ...). This is valid for 1 year.

2. Replacements are free of charge.

3. The fee is due on the explicit or implicit acceptance of a prospective candidate by the client and the appropriate fee will be charged.

4. No refunds or replacements will be made unless the fee has been paid at the appropriate time as outlined in paragraph 3.

5. Introductions are confidential. Passing on of an introduction to another employer, resulting in an engagement, renders the client liable to payment of the agency´s fee.

6. It is up to the client to inform the agency in the event that a suitable Applicant has not been identified, the agency will contact the client from time to time and if the client fails to confirm the above within 7 working days then the agency will assume that an Applicant has been employed by the client and paragraph 3 will apply.

7. Whilst the agency makes every reasonable effort to verify the integrity and suitability of the Applicant; the agency cannot be held responsible for the non-arrival of, or any negligent, dishonest or malicious act by the Applicant.

8. If the family require the Applicant to drive, this shall be the full responsibility of the host family concerned. The agency accepts no responsibility for this whatsoever.

9. The agency fee is the payment for the introduction of the Applicant. The agency cannot be held responsible should the Applicant stay for a shorter time than planned or not arrive . But will endeavour to find a replacement as outlined in paragraph 14. It is up to the client to inform the agency.

10. The Applicant is entitled to a minimum of two weeks notice of termination.

11. The client warrants:-

(A) That the information contained in the completed application form is full and correct.
(B) That the client will at all times behave in a reasonable and responsible way towards the Applicant.

REFUNDS

Provided that the fee is paid at the appropriate time as outlined in paragraph 3:-

12. Should the Applicant leave prior to the expiry of the agreed term, the agency will use its best endeavours to offer a replacement free of charge, save that no liability shall accrue to the agency if it is unable to offer such a replacement or if such a replacement is not accepted by the client. 

13. In the event that a replacement becomes necessary, the agency will always offer an Applicant who is able to stay for a similar time period wherever possible. However, if at the time the most suitable applicant is only available for a shorter time than the original placement, the agency will then offer a subsequent replacement to cover the time period paid for.

14. Where replacements are required, the agency can give no guarantees as to the nationality of the new Applicant. The character and suitability of a replacement may not be judged according to nationality.

16. At the discretion of the agency, we will use our best efforts to provide a replacement Applicant to cover the agreed time period should this become necessary. This is valid for a maximum of 2 replacements. After this the normal fee will apply. This offer is subject to availability at the time and cannot be guaranteed. Nationality cannot be specified.

17. Should the replacement stay for longer than the original time period agreed, the family will be invoiced accordingly.

CANCELLATIONS

18. In the event of cancellation by the client, half of the fee will be refunded subject to the client informing the agency within 7 working days.

19. Cancellation by the client after the Applicant has accepted and after a travel expenses paid will result in no refund being made.

20. Should the Applicant cancel or fail to arrive, the agency will make it a priority to find a suitable replacement . If that is not possible then a refund will be made less $100, €100.00, £65.00 or the equivalent in your local currency for administration charges.

21. Should the client decide at any point to cancel their agreement with Nanny-Agency.com and does not wish to have any replacement, this will in all cases result in no refund being made.